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SQL Server Error when open customization from Dynamics CRM 2016 ON PREM

Posted on by Charlie Chen 92

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I found the below log in front end server as below:

RequestUrl: 0001abc/.../areas.aspx, StackTrace: [Win32Exception: The specified network name is no longer available]


[SqlException: A transport-level error has occurred when receiving results from the server. (provider: TCP Provider, error: 0 - The specified network name is no longer available.)]
   at Microsoft.Crm.Platform.MetadataBusinessEntities.MetadataProcessObject.RetrieveMultipleAsIfPublished(SimpleQueryExpression queryExpression, Boolean retrieveDeletedItems, ISqlExecutionContext sqlContext)
   at Microsoft.Crm.Metadata.OnDemandMetadataDataProviderBase.<>c__DisplayClass4.<RetrieveMultiple>b__3(SqlExecutionContext context)
   at Microsoft.Crm.Metadata.OnDemandMetadataDataProviderBase.ExecuteInNewSqlContext(ExecuteInNewSqlContextHandler handler)
   at Microsoft.Crm.Metadata.OnDemandMetadataDataProviderBase.RetrieveMultiple(SimpleQueryExpression queryExpression)
   at Microsoft.Crm.Metadata.OnDemandMetadataCacheDataProvider.CheckPrimaryFields(Guid[] entityIds)
   at Microsoft.Crm.Metadata.OnDemandServerDynamicMetadataCache.CheckPrimaryFields(Guid[] entityIds)
   at Microsoft.Crm.Application.Controls.SystemCustomization.EntityDataProcessor.ProcessData(IList`1 rows, NameValueCollection parameters)
   at Microsoft.Crm.Application.Controls.SystemCustomization.SolutionComponentsGridDataProvider.GetSolutionComponentsRows(String solutionId, Int32 componentType)
   at Microsoft.Crm.Application.Controls.SystemCustomization.SolutionComponentsGridDataProvider.GetData(String[]& columnSet, Row[]& dataSet)
   at Microsoft.Crm.Application.Controls.SystemCustomization.SysCustomizationGridDataProvider.LoadData()
   at Microsoft.Crm.Application.Platform.Grid.GridDataProviderBase.PrepareGridData()
   at Microsoft.Crm.Application.Platform.Grid.GridDataProviderBase.PrepareData()
   at Microsoft.Crm.Application.Controls.GridUIProvider.Render(HtmlTextWriter output)
   at Microsoft.Crm.Application.Components.UI.Grid.DataGrid.RenderInnerHtml(HtmlTextWriter output)
   at Microsoft.Crm.Application.Components.UI.Grid.DataGrid.Render(HtmlTextWriter output)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at Microsoft.Crm.Application.Components.UI.CrmUIControlBase.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at Microsoft.Crm.Application.Components.UI.CrmUIControlBase.RenderControl(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
   at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at Microsoft.Crm.Application.Components.UI.CrmUIControlBase.RenderControl(HtmlTextWriter writer)
   at Microsoft.Crm.Application.Controls.AppAreaPage.RenderBodyInStrictMode(StringWriter writer)
   at Microsoft.Crm.Application.Controls.AppAreaPage.Render(HtmlTextWriter output)
   at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

[HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown.]
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

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