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Global customer Additional tab

Posted on by 55

If I am updating the custom date field under additional tab for a global customer from store and running 401, the date field is not updated into HQ.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Global customer Additional tab

    Check if its local or global. Global customers can only be edited in HQ.

  • Suggested answer
    eliud mugo Profile Picture
    eliud mugo 1,440 on at
    RE: Global customer Additional tab

    Cross check whether you have a valid account type for the customer in HQ

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