Different Ribbon Options In Different Environments?

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Hi,

When I'm in the Cronus test environment I see different ribbon options than when I'm in my Live environment. Why is this?

I'm using the same "Business Manager" profile in both environments.

For example, when using Cronus I can Post multiple Sale Orders at once. However, when I'm in my Live environment I have to go into each individual Sales Order to get the Post options.

Why am I seeing different ribbon options in different environments?

Thanks, Steve

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AJAnsari 5,754 on at

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First thought: navigate to the Company Information page, and check what the User Experience is set to in the CRONUS company, and check what it is in your Live company. If it's different, you'll want to change the User Experience in your Live company to match the CRONUS company. Note: The CRONUS company may be set to "Premium" experience level, but if your Business Central subscription is for Essential Full User licenses, then you will not be able to set the Experience Level to Premium in your Live company.

When you change the Experience Level and close the Company Information page, it should refresh your screen. I would also recommend logging out and then signing back in for good measure to ensure the change is reflected in your browsing session (to avoid issues related to caching).

If that doesn't help, can you confirm the following: Is your CRONUS company in the production environment (within the same tenant)? Or is the CRONUS company in your Sandbox Online environment or a Sandbox Container environment?

I hope this helps. If my response has answered your question, please verify by clicking Yes next to "Did this answer your question?"

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