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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Historical SOP Word Te...
Microsoft Dynamics GP (Archived)

Historical SOP Word Template not Printing Balance field values

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Posted on by Community Member

We have a customer using the SOP Invoice and Historical Invoice Word Templates. 

For some reason the BALANCE field will not print on the Historical Invoice Word Template.  This field continually prints $0.00 (even when a balance exists).  Does anyone know what could be causing this problem?

Thank you in advance for your responses,

Donnette

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I have the same question (0)
  • L Vail Profile Picture
    L Vail 65,271 on at
    RE: Historical SOP Word Template not Printing Balance field values

    Hi Donnette,

    If you print the unmodified invoice, does it print correctly? Normally when weirdness such as this comes up it's because of a change in the report. If the original prints OK, that really locks it.

    Kind regards,

    Leslie

  • Community Member Profile Picture
    Community Member on at
    RE: Historical SOP Word Template not Printing Balance field values

    Problem still exits....does anyone have suggestions?

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