Historical SOP Word Template not Printing Balance field values

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We have a customer using the SOP Invoice and Historical Invoice Word Templates.

For some reason the BALANCE field will not print on the Historical Invoice Word Template. This field continually prints $0.00 (even when a balance exists). Does anyone know what could be causing this problem?

Thank you in advance for your responses,

Donnette

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L Vail 65,271 on at

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RE: Historical SOP Word Template not Printing Balance field values

Hi Donnette,

If you print the unmodified invoice, does it print correctly? Normally when weirdness such as this comes up it's because of a change in the report. If the original prints OK, that really locks it.

Kind regards,

Leslie
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RE: Historical SOP Word Template not Printing Balance field values

Problem still exits....does anyone have suggestions?