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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Closing / Changing PO ...
Small and medium business | Business Central, N...
Suggested Answer

Closing / Changing PO Quantity

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Posted on by Larry 18

We are using Directed Pick & Putaways. I have a Purchase Order that has a quantity of 7. We received 1. now it was found out that the  purchaser mad the mistake when entering the PO as it was only 1 ordered. 

The receiver received 1 and put it away. now I need to fix the PO and close it. it has not yet been invoiced.

How do I do this? If I reopen the PO and try to change the quantity i get the error : Quantity must not be changed when a Warehouse Activity Line for this Purchase Line exists: in Purchase Line Document Type='Order',Document No.='106379',Line No.='30000'.

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    Difficult to say without having access to the data, but feel free to raise a support request via your partner or CSP if you do not get further traction from the community.

    Thank you.

  • Guy McKenzie Profile Picture
    Guy McKenzie 1,336 on at

    When you created the warehouse receipt, it would have populated with a qty =7.

    Assuming your warehouse employee correctly posted a receipt for 1 unit and registered the put-away for 1, your put-away will have been correctly deleted but you will have a warehouse receipt with an open qty of 6 remaining.

    Delete the warehouse receipt document and you can now edit the PO. Deleting this does not alter anything already received, it just removes the open document.

    If all 7 were incorrectly received but only 1 put-away, you can delete the remainder of the put-away but then need to resolve the over receipt issue. This is a slightly more involved process when a put-away qty has already been registered.

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