Dynamics Community Forum Thread Details

Tax Line Stuck after Receiving and Invoicing has been done

PO has been received and Tax / Freight assigned Fully. Accounts Payable comes in to Invoice on this PO. The PO should now be closed out - BUT.... the Tax Line - Type "Charge (Item)" is now still remaining on the PO and has moved the 1 Qty. To Invoice to the Column Qty. to Assign and has made the 0 red.

I have tried to go back into Vendor Ledger Entries to Correct the Invoice posted so that it returns on the PO - BUT... it now is giving us an error that says "You cannot cancel this posted purchase invoice because item SH10001 TT GEO LTE SU - 30 DAY has already been fully or partially Returned"

What does this mean? How can we get it so we can Cancel this Invoice and push/force to show back up Un-Received on the Original PO?

Hi!

Good day to you!

re: error message that says "You cannot cancel this posted purchase invoice because item SH10001 TT GEO LTE SU - 30 DAY has already been fully or partially Returned"
-it appears that you were trying to Cancel the Posted Purchase Invoice, for which the Item mentioned has been fully or partially Returned, so, BC does not allow it anymore. To validate the purchase return for the affected Item, you can check it from the Item Ledger Entries.

To Undo a Purchase Receipt, please refer to this article: (this is applicable when PO has not been invoiced)
https://learn.microsoft.com/en-us/dynamics365/business-central/finance-how-reverse-journal-posting

To Correct or Cancel Unpaid Purchase Invoices, you may refer to this article:
https://learn.microsoft.com/en-us/dynamics365/business-central/purchasing-how-correct-cancel-unpaid-purchase-invoices

If the Purchase Invoice has been paid, you may refer to the following article to process purchase returns via Purchase Return Order OR Purchase Credit Memo:
https://learn.microsoft.com/en-us/dynamics365/business-central/purchasing-how-process-purchase-returns-cancellations

Let me know if you have any questions.

All the best,
Cecilene

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