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Invoice requiring qty received

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Posted on by SC-30042148-0 28
We just upgraded to BC cloud based last fall from NAV 2017.  I am just curious if anyone else has run into this issue.  If so, how did you correct it?
 
We have random issues with purchases invoices (which it should not require a receipt) requiring the qty to be received before it can be invoiced.  To fix this we have to reopen the purchase invoice, type over the qty in the line and send for approval again and then we are able to post.   I have not been able to come to a conclusion as to why it randomly happens.  They have all been type /item/
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Purchasing
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 68,539 Super User 2024 Season 2 on at
    Invoice requiring qty received
    Hi, is it related to the following settings? The following is an example of sales, and the same is true for purchasing.
    Dynamics 365 Business Central: Settings for “Quantity” and “Qty. to Ship” in Sales Order – Default Quantity to Ship and Default Item Quantity
     
    Hope this helps.
    Thanks.
    ZHU
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    Dallefeld Profile Picture
    Dallefeld 11,419 User Group Leader on at
    Invoice requiring qty received
    Interesting, because the purchase invoice screen does not have the qty to be received field. Just doesn't make sense....
  • SC-30042148-0 Profile Picture
    SC-30042148-0 28 on at
    Invoice requiring qty received
    This behavior happens with new purchase invoices, we didn't bring over any purchase invoices - so I don't believe it has to do with data migration.
    We do have an extension for creating new purchase orders, but nothing related to invoices.
  • gdrenteria Profile Picture
    gdrenteria 8,762 Most Valuable Professional on at
    Invoice requiring qty received
    Hi
    Do you have developments (extensions) around these functionalities?
    Does this behavior happen to you with purchase invoices migrated from nav 2017 and with new purchase invoices registered in BC?
    Could it be a data migration incident?
    Best regards
    Gerardo

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