GP 2013 r2 - Emailing invoices

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Posted on by Community Member Microsoft Employee

Hi, we use MS Dynamics GP and have the email functionality enabled to send invoices to our customers which we do through the Sales Order Transactions screen. When invoices are successfully sent, we get the icon of a little email against the invoice line showing it's been emailed previously.

We've have had some examples of customers providing us with new email addresses and asking invoices to be resent to that address. We update the email address in the debtor card address section. New invoices for that centre go to the correct new email address. However, invoices that have previously been sent keep being resent to the old email address.

Is there any way to override this so we can send en-mass to the new email we have?

Thanks.

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Kevin Day 610 on at

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RE: GP 2013 r2 - Emailing invoices

I'd also add that you need to update the [SY04910] table too. I just updated the SY04915 in my QA environment and tried to re-send an email invoice after updating it to my email address (so I wouldn't send an email to a client from my QA environment) and it sent it anyways.
Community Member Microsoft Employee on at

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RE: GP 2013 r2 - Emailing invoices

Thanks for the quick response. We'll find a workaround.
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Almas Mahfooz 11,003 User Group Leader on at

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RE: GP 2013 r2 - Emailing invoices

yes, you have to update email address in table SY04915.