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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Microsoft Dynamics 365...
Service | Customer Service, Contact Center, Fie...
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Microsoft Dynamics 365 Database

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Posted on by Aakashj1992 5

Hello, can anyone please tell me which Database is used by Microsoft Dynamics 365?

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    PerezAguiar Profile Picture
    PerezAguiar on at
    RE: Microsoft Dynamics 365 Database

    Hey Aakashj.

    As indicated previously, Dynamics CRM relies on Dataverse.  FinOps/SCM/BC on the other hand will use other technologies, so its important to know which you're planning to use.  Customer Service relies on Dataverse.

    Going a bit more deep, Dataverse is composed by different storage technologies:  Azure SQL Service, Azure CosmosDB and Azure BlobStorage.

    Regards,

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    Adrian Begovich Profile Picture
    Adrian Begovich 1,019 Super User 2025 Season 1 on at
    RE: Microsoft Dynamics 365 Database

    Hi Aakashj1992,

    Dynamics 365 uses Dataverse as its database. You can read about it here.

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    Guido Preite Profile Picture
    Guido Preite 54,073 Moderator on at
    RE: Microsoft Dynamics 365 Database

    Dataverse

    https://learn.microsoft.com/en-us/power-apps/maker/data-platform/data-platform-intro

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