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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Service Order Creation...
Microsoft Dynamics AX (Archived)

Service Order Creation in Ax7

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Posted on by Community Member

Hi friends ,

                 I tried to create service order from my service agreement , But I am getting this error,

2251.onhand.png

the fee, journal names are created how do i select that journals in my service agreements.

fee.png

please suggest me an solution.

thanks  & regards,

padmapriya .v

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  • Suggested answer
    Mea_ Profile Picture
    Mea_ 60,286 on at

    Hi Padma varatharajan 123,

    Did you specify Item, Fee and Expense journal in Service management parameters technet.microsoft.com/.../aa634925.aspx ?

  • Community Member Profile Picture
    Community Member on at

    Hi ievgen ,

                 Thanks a lot for your reply , after specifying the values in service management parameters , 

    i am getting the error while posting the service order,

    hour-journal.png

    thanks & regards,

    padmapriya.v

  • Verified answer
    Mea_ Profile Picture
    Mea_ 60,286 on at

    So either add yourself to that group or remove it from journal name. Second error says that you need to setup number seq on parameters form where you did journals but on other tab.

  • Community Member Profile Picture
    Community Member on at

    Hi ievgen ,

                 In service agreement parameter module changed the vales for hour journal , the error got cleared thank you.

    thanks & regards,

    padmapriya.v

  • Verified answer
    Mea_ Profile Picture
    Mea_ 60,286 on at

    If your issue is solved please mark answer(s) that helped you as verified to close this thread.

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