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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Not able to run batch ...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Not able to run batch job from Distribution Schedule .

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Posted on by Ashish Gawas 79

Lasr job run on 23 12 2023

Hello Community Members,

First of all, wishing you all Happy new year!

Well, I am facing issue while running batch jobs in distribution schedule. I have followed below mitigation steps but still it's not working.

Steps as follows :

  1. Run Initialize commerce scheduler
  2. Run initialization from Commerce parameters
  3. Run Environment provisioning tool
  4. Run retail tenant update
  5. Restart the Batch services
  6. Full sync

I am also attaching the screenshots of download sessions to show the last batch job run. After 23rd December 2022 no jobs were run due to which i am not able to do any changes in POS As well. Request you to please help me with these as this issue is occurring on frequent basis.

Regards 

Ashish Gawas

I have the same question (0)
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at

    Are you able to run other batch jobs?  When you run the Distribution schedule in a batch job, are you able to see an entry in the batch jobs screen, and what do the status and log say? I can see that you are using a tier 1 box. Do you have any AOS server added to the batch group you are using for running the job?

  • Ashish Gawas Profile Picture
    Ashish Gawas 79 on at

    Hello Sir ,

    Please find the answers to your questions below .

    Are you able to run other batch jobs? - NO

    When you run the Distribution schedule in a batch job, are you able to see an entry in the batch jobs screen?

    - Yes, I can see the batch job with the Status as "Waiting ". but on download sessions page I can't see any jobs appearing on the page.

    What do the status and log say?

    -Status -Waiting.    Log- NA

    Do you have any AOS server added to the batch group you are using for running the job?

    -Did not got your question, but i would say I have only one VM for this environment .and only one person can work at a time.

    I hope I answered each query.

    Ashish Gawas

  • Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at

    The Batch group configuration was removed recently.

    Looks like your batch service is not working at all. Can you check if you have a valid config on the "Active batch period" screen? Can you also refer to community.dynamics.com/.../batch-job-not-starting-in-dynamics-365

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