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Supply chain | Supply Chain Management, Commerce
Suggested answer

Not able to run batch job from Distribution Schedule .

Posted on by 77

Lasr job run on 23 12 2023

Hello Community Members,

First of all, wishing you all Happy new year!

Well, I am facing issue while running batch jobs in distribution schedule. I have followed below mitigation steps but still it's not working.

Steps as follows :

  1. Run Initialize commerce scheduler
  2. Run initialization from Commerce parameters
  3. Run Environment provisioning tool
  4. Run retail tenant update
  5. Restart the Batch services
  6. Full sync

I am also attaching the screenshots of download sessions to show the last batch job run. After 23rd December 2022 no jobs were run due to which i am not able to do any changes in POS As well. Request you to please help me with these as this issue is occurring on frequent basis.

Regards 

Ashish Gawas

  • Shafeeque P. Profile Picture
    Shafeeque P. 6,512 Super User 2024 Season 2 on at
    RE: Not able to run batch job from Distribution Schedule .

    The Batch group configuration was removed recently.

    Looks like your batch service is not working at all. Can you check if you have a valid config on the "Active batch period" screen? Can you also refer to community.dynamics.com/.../batch-job-not-starting-in-dynamics-365

  • Ashish  Gawas Profile Picture
    Ashish Gawas 77 on at
    RE: Not able to run batch job from Distribution Schedule .

    Hello Sir ,

    Please find the answers to your questions below .

    Are you able to run other batch jobs? - NO

    When you run the Distribution schedule in a batch job, are you able to see an entry in the batch jobs screen?

    - Yes, I can see the batch job with the Status as "Waiting ". but on download sessions page I can't see any jobs appearing on the page.

    What do the status and log say?

    -Status -Waiting.    Log- NA

    Do you have any AOS server added to the batch group you are using for running the job?

    -Did not got your question, but i would say I have only one VM for this environment .and only one person can work at a time.

    I hope I answered each query.

    Ashish Gawas

  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,512 Super User 2024 Season 2 on at
    RE: Not able to run batch job from Distribution Schedule .

    Are you able to run other batch jobs?  When you run the Distribution schedule in a batch job, are you able to see an entry in the batch jobs screen, and what do the status and log say? I can see that you are using a tier 1 box. Do you have any AOS server added to the batch group you are using for running the job?

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