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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / How to stop D365FO fro...
Supply chain | Supply Chain Management, Commerce
Answered

How to stop D365FO from sending the "Workflow Submitted email"

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Posted on by Sainyam Sharma 73
Hi,
We have a situation wherein the user/approver doesnt want to get emails when the workflow is submitted by the WF Originator however they only want to get the WF Approval or Reject email. I can't see any option wherein you can stop this. Can anyone help me on this?
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Dynamics 365 Supply Chain Management
  • Verified answer
    Sainyam Sharma Profile Picture
    Sainyam Sharma 73 on at
    How to stop D365FO from sending the "Workflow Submitted email"
    This is by design and cannot be stopped - Answer from MS
  • Sainyam Sharma Profile Picture
    Sainyam Sharma 73 on at
    How to stop D365FO from sending the "Workflow Submitted email"
    Hi Nikolaj,
    Thanks for your reply.
     
    You get an email when you submit the WF for the first time. It comes from the below setup. We dont want the WF Approver to get this email. The screenshots you have shared sends the email to the approver for approving/rejecting etc the WF which is fine.
  • Suggested answer
    NikolajSorensen Profile Picture
    NikolajSorensen 1,703 on at
    How to stop D365FO from sending the "Workflow Submitted email"
    Sounds like you should check the notification settings of your workflow.
    See below example from a PR workflow.
    If some of these are checked then recipients will be notified, when the event happens.
    .,
     
    You find the notification settings here on the different workflow steps, and depending on the structure of your workflow, you might need to check in a few places to see what notifications are enabled:
     
     

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