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ReportIs there any out of the box way to assign the case to the manger if the safe office is on leave from the work hour entity time off
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Is there any out of the box way to assign the case to the manger if the safe office is on leave from the work hour entity time off
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Hi Tin Tin,
You can write custom work flow to validate the leave status of the safe office and then call this WF from main WF which handles case assignments.
Hope this resolve you queries!
Regards,
Samit
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