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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Credits being short cr...
Microsoft Dynamics AX (Archived)

Credits being short credited - Discount is being applied on both header and line level of the return order!

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Posted on by Bashir Ahmad 5,248

Hi,

We have a Situation, Customer order created with header level discount calculations, when we created a return order, Discount deducted double as its been applied on line level first and then on total (header level).

Please advise how do i fix this issue.

Regards,

BA

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I have the same question (0)
  • ZvikaR Profile Picture
    ZvikaR 184 on at

    can you provide screenshot to clarify exactly what you mean by "discount applies twice"?

    Where is the discount indicated?

  • Bashir Ahmad Profile Picture
    Bashir Ahmad 5,248 on at

    12 % discount is define on customer , when we place an order for that customer,

    customer is getting 12 % discount on each order total invoice (Sales order header level discount).

    When we create a return for same customer.

    First 12% discount is being applied on order line level  and header level discount is also being applied order all discount is being deducted 24%

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