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the G/L register does not exist. Identification fields and values: No

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I'm getting an error when trying to post connecting a payment and invoice: the G/L register does not exist. Identification fields and values: next No

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  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: the G/L register does not exist. Identification fields and values: No

    This error can occur in other places, and in plain English is basically telling you that you’ve missed some setup where a general ledger account must be defined.  That nifty little double apostrophe means “blank” to NAV.  I put “NAV G/L Account No. ” does not exist” into BING looking for someone who may have answered this question before.

    I was merrily finalizing my financial statements last week, and got this error when running my consolidation. I had successfully run my consolidation error free for over a year, so in disbelief, I immediately reran it, expecting a change in result. Same error. I began to run the mental check list. What was different? What had changed?

    Of course! I had added a new account at the end of the year, and this month was the first month there was activity in the account. Not remembering exactly what I did six months ago, I rechecked my work.

    I had added the new account on my main company

    I had added the new account on my consolidation company

    I reran the consolidation; still the same error.  What was I missing?  The culprit was the Consolidation tab on the on the G/L Account Card.  I only had it set up correctly in the consolidation company and had missed filling out these same fields on the main company. I needed for this to be filled out exactly the same on both cards in order for this to work.   I fixed the two fields, and voila!, my consolidation was back to its usual, reliable old self and finished up like a champ.

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: the G/L register does not exist. Identification fields and values: No

    Hello,

    In what release of BC is this happening and is there any localization involved? Does this issue also happen in standard BC (CRONUS company)?

    Thanks.

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