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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Unable to access detai...
Small and medium business | Business Central, N...
Suggested Answer

Unable to access details on Data Administration Page

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Posted on by RevanthM 55

Hi Team,

We are the SUPER User and the Global Administrator on this tenant. But we are unable to access these details. Please advise

Thank you!

pastedimage1650259005608v2.png

I have the same question (0)
  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,105 Moderator on at

    I would try to restart my BC environment following these instructions:

    bc365.co/.../

    If that does not help i would raise a support ticket with Microsoft through my CSP partner.

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,529 on at

    Hi

    I had kind of similar issue before an it turns out it is related to one of the add on. As soon as I added the required table permission to my permissions.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 95,329 Super User 2025 Season 2 on at

    Hi, please confirm the following things.

    1.  Clear Company Name in User Card.

    pastedimage1650331201851v1.png

    2. Check whether the user has a BC license.

    pastedimage1650331233377v2.png

    3. If there are other Extensions in the environment, please add their permissions to the Permission Set.

    pastedimage1650331278750v3.png

    pastedimage1650331289037v4.png

    Hope this helps.

    Thanks.

    ZHU

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