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Small and medium business | Business Central, N...
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System created job queue entries for sending emails in batch stuck on status Waiting - BC24.6

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Dear all,
 
We are experiencing issues with the job queue in version 24.6 on-premise with the new job queue status 'Waiting'.
 
The documentation says the following:
Only relevant for job queue entries that are assigned a category code. Indicates that the job is scheduled, but the underlying scheduled task isn't active. After the job queue entry that's currently running and is in the same category finishes, the status of the next job in the category with the status Waiting becomes Ready.
 
When trying to send multiple emails, like posted sales invoices, at once via the standard send function, the system will create job queue entries with codeunit 260 to send the emails in the background. These will have a Job Queue Category of SENDINV with the same priority status. The same issue applies to Notifications.
 
The job queue entries are stuck on status 'Waiting', even though there are no other job queue entries running at this moment. There are no job queue entries with any other status for the same codeunit, job queue category code and priority.
 
Any ideas on how to fix this situation?
 
I have the same question (0)
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    20,347 Super User 2025 Season 2 on at
    To resolve the issue of job queue entries stuck on "Waiting" status in Business Central 24.6, start by checking for any hidden entries that could be blocking processing. Ensure the SENDINV job queue category is correctly configured and that codeunit 260 is set up properly. Restart the job queue to clear stuck entries and inspect for any database locks using SQL Server Management Studio. Increasing the number of workers for the job queue might also help. Test sending a smaller batch.
  • Suggested answer
    YUN ZHU Profile Picture
    95,331 Super User 2025 Season 2 on at
    Is this the On-Pre version? As far as I know, there is no 24.6 for the SaaS version.
    If you test that sending emails is OK, you can try restarting the instance.
     
     
    Hope this helps.
    Thanks.
    ZHU

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