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Microsoft Dynamics CRM (Archived)

When clicking "Export" in the 'export accounts' dialog box, NOTHING HAPPENS!? No download - nothing.

Posted on by Microsoft Employee

Under Results > Export accounts

I attempt to export to a "static woksheet with records from this page" 

Then click "export" and nothing happens except the dialog box closes:

I have checked I have correct permissions, other collegues have no problem, I have up-to-date Java and flash, 

I have tried in both Internet Explorer and Outlook with no luck,

CRM_5F00_HELP.png

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  • KylieKiser Profile Picture
    KylieKiser 2,174 on at
    RE: When clicking "Export" in the 'export accounts' dialog box, NOTHING HAPPENS!? No download - nothing.

    I found this similar error but it was on Firefox: community.dynamics.com/.../219357

    Are you on the same version of IE as your coworkers who can export without issue?

    What 2011 Rollup are you on? Can you test in Chrome or Firefox?

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