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Customer experience | Sales, Customer Insights,...
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Website Tracking and Form Capture

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Posted on by 35
Has Microsoft said anything about getting rid of these features? In particular the Form Capture? I know the social posts feature is going away with Outbound, and I'm curious to know if these are also. Mostly because I have to do a bunch with forms on our site, and if this is something that won't be available in the future, I'm not going to mess with it now.
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  • Suggested answer
    RudyZhang Profile Picture
    Microsoft Employee on at
    Hi,
     
    We checked the official Microsoft documentation and didn't find any plans to remove form capture (at least for the second wave of updates in 2023)
     
    You can use the link below to see more information about Dynamics 365 Marketing in the Wave 2 update in 2023.
    New and planned features for Dynamics 365 Marketing, 2023 release wave 2 | Microsoft Learn
     
     
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang
  • mkirkpatrick Profile Picture
    113 on at
    I've been curious about these as well.
     
    I've seen the side by side comparison table in the documentation that shows real-time forms vs outbound forms and it explicitly states that real-time do not support form capture, but I've not come across anything in the wave documentation about it being added in at a later time. Certainly CSS can be used to get the look and feel right in your site, but if you already have other form building tools in place, I know the handler option made life easier.
     
    Fingers crossed that the bring it across at some point.

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