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Microsoft Dynamics RMS (Archived)

RMS POS

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Posted on by 171

I use rms pos 2.0 I have employees that are stealing buy deleting transactions, It does not show up in any reports how are they doing it ? is there any way retrieve the sales data?

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  • Nicole Hellerud Profile Picture
    Nicole Hellerud 1,712 on at
    RE: RMS POS

    Hello THE REBEL,

    Thank you for your question. I agree with Mike Mcelhaney that setting up security on all other cashiers but yourself would help eliminate this problem.

    Does it seem to be all the transactions are deleted or just certian ones? How do you know that transactions are being deleted?

    Other than accessing SQL through Management Studio or Store Operations Administrator there is not a way to delete transactions without a trail.

    The only way to retrieve data would be if you had a backup that had the data in it and then merging that data onto the current database. (please be aware that database merging is considered a PTS reqeust and not a standard service reqeust if you look to have Microsoft help)

    Hope this helps,

    Nicole

  • Mike McElhaney Profile Picture
    Mike McElhaney 345 on at
    RE: RMS POS

    They may be getting into the database somehow (SQL or Store Ops Administrator).  

    I would start by locking down security to the cashiers in Store Ops Manager -> Database Menu -> cashiers.  And take away any permissions the cashier's don't need.  You (as the administrator) should be using a different login than the cashiers.

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