Microsoft Dynamics 365 | Integration, Dataverse...

Cannot connect the sharepoint instance, sits at "loading"

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Posted on by Dynamic 365 CE

When running the wizard to connect sharepoint to dynamics, i click online hit next and then it just sits and spins on a loading icon.

I  tried in different browsers also.

I fallowed the steps:

Go to Settings > Document Management, and then select Enable server-based SharePoint integration.
In the Enable Server-based SharePoint Integration alert click Next.
Choose Online for where your SharePoint sites are located, and then choose Next.


Please find the below image.



when clicking on next it showing loading icon.





Please any suggestions.

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LeoAlt 16,331 Moderator on at

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Hi parnter,

Did you use Dynamics 365 online?

If so, please clear your browser caches and cookies and try again.

This should be due to network delay, please wait for a while.

Hope it helps.

Best Regards,

Leo

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Roma Gupta 725 on at

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Please make sure you have system admin rights. Also, assuming that you have rights, try it when you are on LAN. We have seen slow network responses on WiFi.

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erhan.keskin 2,253 on at

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Is it Dynamics 365 on-premise? then please check this out: community.dynamics.com/.../475146

this is another one for CRM 2016 on-prem but might be related; community.dynamics.com/.../enable-server-based-sharepoint-integration-wizard-not-working

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Radoslavov 410 on at

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Make sure you are also Global Administrator (not only Dynamics CRM administrator or SharePoint Administrator), actuall Globall Administrator with full permissions and not Custom Global Admin.

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Dynamic 365 CE 15 on at

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we cleared browser cache and cookies but still have the same issue.

Thanks

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Roma Gupta 725 on at

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Hi

Probably its then taking time to create a site. See if a Share Point already exists may be?

To see your SharePoint site collections, in the Microsoft 365 admin center, click Admin centers > SharePoint, and then click site collections.

Regards

Roma

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LeoAlt 16,331 Moderator on at

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Hi partner,

If this situation still exists, please contact with Microsoft Support for more professional help.

Best Regards,

Leo

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