Expected return quantity must not be zero in return order form?

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Posted on by Nastaran

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There is a warning in the return order which says "Expected return quantity must not be zero". However, this warning sometimes is shown when the user creates a new return order and wants to add lines using 'find sales order' button or manually by choosing item ID. The warning is shown repeatedly and the user cannot proceed until removing the empty line (sometimes they even can't remove the empty line unless they fill the mandatory fields such as item id and invent site id ). I cannot tell in which situation the user faces this warning because not all users have this problem and not all the time the warning is shown.
It seems sometimes Salesline data source validateWrite in ReturnTable form is called without any reason. I am investigating to check if it is related to any customization but as this is the old issue there is a low probability that customization leads to this problem. Also I checked call stack validationWrite is called from salesTable leaveRecord method but the caller of the leave record method is not indicated
I want to know that if anyone has reported this problem?

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Anders Even Girke on at

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Hi Nastaran

This validation should/is triggered when the line is saved or attempted save. If your issue continue please log an offcial bug with a clear repro

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Nastaran 290 on at

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I should inform that by setting insertIfEmpty property of salesLine datasource to false value, I remove the empty line and because there is no empty line the issue will not raised.

[FormDataSourceEventHandler(formDataSourceStr(ReturnTable, SalesLine), FormDataSourceEventType::Initialized)] public static void SalesLine_OnInitialized(FormDataSource sender, FormDataSourceEventArgs e) { sender.insertIfEmpty(false); }

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