I am working on a task related to the loyalty program.
I have created a loyalty program with two tiers. I linked each level tier with a price group and each price group is linked with a discount.
I am facing two problems.
- Firstly, when i do a transaction on POS the discount is applied for every customer not only for the loyalty customers that are part of a program tier and are linked with a price group.
- Secondly, when i add a loyalty card in POS transaction and the customer is in the first level of the program tier, normally i expect that the system will apply the discount linked with the price group of this tier, but this is not happening. The system take in the consideration the discount that i linked with the second level of the program tier.
Any help would be appreciated! :)
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