Retail Discounts for loyal customers - POS

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Posted on by FGj

I am working on a task related to the loyalty program.

I have created a loyalty program with two tiers. I linked each level tier with a price group and each price group is linked with a discount.
I am facing two problems.
- Firstly, when i do a transaction on POS the discount is applied for every customer not only for the loyalty customers that are part of a program tier and are linked with a price group.

- Secondly, when i add a loyalty card in POS transaction and the customer is in the first level of the program tier, normally i expect that the system will apply the discount linked with the price group of this tier, but this is not happening. The system take in the consideration the discount that i linked with the second level of the program tier.

Any help would be appreciated! :)

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RAVINDER RANA 685 on at

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RE: Retail Discounts for loyal customers - POS

kindly check the price group attached to retail store .

If the price groups which you attached to loyalty tiers are also in the list of price groups attached to retail store then delete them from that list and then try once.

I hope your problem will be solved.

If still there any issue please let me know.

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FGj 55 on at

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RE: Retail Discounts for loyal customers - POS

Thank you Ravinder!

Problem solved! :)

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