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Microsoft Dynamics CRM (Archived)

How to Deactivate AI Forms

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Posted on by

Hi,

Does anybody know how to turn off the options of the AI forms for the various entities? They still show up as an option in the form selector even though they are deactivated.

I suspect it is a general error in the system, as it happens too both systems I have tested this for.

Thanks in advance.

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I have the same question (0)
  • David Jennaway Profile Picture
    14,065 on at

    I've not tested this, but can you enable security roles for these forms, and only make them available for roles that have no members

  • Verified answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi,

    After you deactivated the AI form, did you publish the customization? If no, please do it. I tested in my environment, it works as charm.

  • Rasmus Staun Sorensen Profile Picture
    on at

    Off course. Thanks. :)

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