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Microsoft Dynamics CRM (Archived)

How to Deactivate AI Forms

Posted on by

Hi,

Does anybody know how to turn off the options of the AI forms for the various entities? They still show up as an option in the form selector even though they are deactivated.

I suspect it is a general error in the system, as it happens too both systems I have tested this for.

Thanks in advance.

*This post is locked for comments

  • RE: How to Deactivate AI Forms

    Off course. Thanks. :)

  • Verified answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: How to Deactivate AI Forms

    Hi,

    After you deactivated the AI form, did you publish the customization? If no, please do it. I tested in my environment, it works as charm.

  • David Jennaway Profile Picture
    David Jennaway 14,063 on at
    RE: How to Deactivate AI Forms

    I've not tested this, but can you enable security roles for these forms, and only make them available for roles that have no members

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