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Supply chain | Supply Chain Management, Commerce
Suggested answer

Unable to receive TO from POS

Posted on by 215

Hello experts, 

we are unable to receive our transfer orders properly using the POS. When we try to receive the transfer order in POS the following error message is shown:

pos-to.png

When we then try to receive it from the backend this error message comes up:

d365-to-receiving.png

When we follow the advise from the error message and tick the explode lines checkbox, the items can be received, but this cant be done when receiving from the POS so we would need a better solution.

Does anybody know where this behavior is coming from and how we can fix it to make it work with our POS?

Thank you very much in advance!

  • Suggested answer
    Xusheng Profile Picture
    Xusheng on at
    RE: Unable to receive TO from POS

    Hi Michael,

    This is looks like a MPOS bug. Please log a service request to double check with Microsoft support for it.

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