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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Invalid stage transiti...
Microsoft Dynamics CRM (Archived)

Invalid stage transition. Transition to stage [StageId] is not in the process active path.

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Posted on by Saqib 40

Hi All,

I have recently migrated CRM 2013 (On Premise) to CRM 365 Version 1612 (8.2.2.112). Everything was working fine until I hit the snag with Business Process Flow (BPF). When I transition the stage from existing to next (not previous as I have hid the previous button), I got "Invalid stage transition" exception. Complete log is attached below for reference. I am using OOTB phone to case process. 

I have read on the web that it is a known issue, however, did not find any resolution yet. I have also logged a ticket with Microsoft a week ago but no solution yet.

Just wondering if you smart fellows have ever came across such situation or know how to fix this issue, could help me.

Thanks in advance.

Regards,

Saqib.  

Log:

=================================

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Invalid stage transition. Transition to stage 92a6721b-d465-4d36-aef7-e8822d7a5a6a is not in the process active path. TraversedPath: 15322a8f-67b8-47fb-8763-13a28686c29d, Old StageId: 15322a8f-67b8-47fb-8763-13a28686c29dDetail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>2a24b8bf-0494-488c-b5f1-83dc3f1036fd</ActivityId>
<ErrorCode>-2146885629</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>Invalid stage transition. Transition to stage 92a6721b-d465-4d36-aef7-e8822d7a5a6a is not in the process active path. TraversedPath: 15322a8f-67b8-47fb-8763-13a28686c29d, Old StageId: 15322a8f-67b8-47fb-8763-13a28686c29d</Message>
<Timestamp>2018-11-06T04:57:55.6751028Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText>

[Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.GlobalActiveStagePlugin]
[bb48066e-f22f-412f-a530-91f72e4b859b: GlobalActiveStagePlugin]

</TraceText>
</OrganizationServiceFault>

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I have the same question (0)
  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at

    Hi,

    Refer below link: community.dynamics.com/.../invalid-stage-transition-transition-to-stage-0-is-not-in-the-process-active-path

    There has been some significant changes between these versions so you need to ensure that you are not doing anything unsupported (liking hiding the previous button) :)

    Hope this helps.

  • Saqib Profile Picture
    Saqib 40 on at

    Hi Ravi,

    Thanks for your reply.

    I have been getting these errors, from the get go. It's never been changed when there is a custom code or not code.

    I came across the link that you sent. However, I am not able to understand the resolution  that was given on that blog.

    Cheers,

    Saqib

  • Rajesh Chungath Profile Picture
    Rajesh Chungath 467 on at

    I believe there is some custom code implementation to jump from one stage to other by skipping few stages.

    Please use proper branching then write a custom code to find the current active path and move from one stage to next stage using a loop and reach the destination stage.  

    code.msdn.microsoft.com/.../sourcecode;pathId=1644470808

    docs.microsoft.com/.../dn817878(v=crm.8)

    docs.microsoft.com/.../model-business-process-flows

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