web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Gift Receipt Format Up...
Microsoft Dynamics RMS (Archived)

Gift Receipt Format Updates

(0) ShareShare
ReportReport
Posted on by Community Member

I'm trying to set up Gift Receipts.  I have followed all of the steps and instructions provided in Store Ops Manager Help, as well as on this forum, but no matter how many times I upload my existing receipt templates, I get the pop-up box in my POS saying that I must select updated receipt template files in Store Operations Manager.

All of our system's original receipt templates were coded by the retail sales company that sold us our POS software - so do I have to go back to them and have them create an entirely different receipt template in order to get this to work?  I'm hoping that I have missed a step here, or that there is a different method that I could try.

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    which version of RMS are you currently using,  gift receipts functionality is different in newer versions.

  • Suggested answer
    Antonijo Todorovik Profile Picture
    Antonijo Todorovik 4,025 on at

    Hi Wynen.

    It will depend on the RMS version, but anyway You should be able to do your own XML file if You learn a little bit of XML (and it's not complicated).

    If You want I can send You an example of the gift receipt I'm making for my customers, really easy one and you can adapt from there if you want... Drop me a mail.

    BR, A.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans