Gift Receipt Format Updates

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Posted on by Community Member Microsoft Employee

I'm trying to set up Gift Receipts. I have followed all of the steps and instructions provided in Store Ops Manager Help, as well as on this forum, but no matter how many times I upload my existing receipt templates, I get the pop-up box in my POS saying that I must select updated receipt template files in Store Operations Manager.

All of our system's original receipt templates were coded by the retail sales company that sold us our POS software - so do I have to go back to them and have them create an entirely different receipt template in order to get this to work? I'm hoping that I have missed a step here, or that there is a different method that I could try.

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Antonijo Todorovik 4,025 on at

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RE: Gift Receipt Format Updates

Hi Wynen.

It will depend on the RMS version, but anyway You should be able to do your own XML file if You learn a little bit of XML (and it's not complicated).

If You want I can send You an example of the gift receipt I'm making for my customers, really easy one and you can adapt from there if you want... Drop me a mail.

BR, A.
Community Member Microsoft Employee on at

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RE: Gift Receipt Format Updates

which version of RMS are you currently using, gift receipts functionality is different in newer versions.