Hi Chad,
The Cash Receipt screen is a pro-forma screen; once you've committed this to the system, it is natural that it will disappear from this screen; its "forever home" is the Customer Ledger Entries page (and for more details, the Detailed Customer Ledger Entries page). Here, it will maintain the Check No. and all the other detail you'd keyed in while recording the cash receipt.
Now, for the part about showing this conveniently:
If you're willing to get under the hood (create a simple extension, that is), you can create a Page Part showing a filtered view of the Customer Ledger Entries page (filtered on the specific customer and Document Type = Payment; if needed, add sorting to show the newest date or Entry No. first), and extend the Customer Card page to show this Page Part in the factbox. This will display all payments (Cash Receipts) from the customer as a small grid in the factbox area on the right hand side of the Customer Card.
Or, just click on Ledger Entries in the ribbon and filter on Payments. No extension needed for this.
I hope this helps. If my response has answered your question, please verify by clicking Yes next to "Did this answer your question?"
