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Changing Envelope-from domain name

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Posted on by Newmayer2384

Hi,

If I change the Envelope-from domain name, do I need to insert new keys or how does this work? So we just want to change the Envelope-from domain name not the normal domain name.

How would the process look like?

Thanks!

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tctham 19 on at

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RE: Changing Envelope-from domain name

You can just change the "Envelope-From" value directly, then Save and Confirm.

The keys will remain the same if it is the same domain and same environment.
Newmayer2384 2 on at

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RE: Changing Envelope-from domain name

Hi Nya thanks for reaching out! Yes we did set up an envelop-from domain and it got confirmed, however now we want to change the envelop drom domain name since it is already used by another business unit. So my question would be if I just can change the name and save it or do I have to insert a new key? The normal domain is confirmed too.
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Nya 29,056 on at

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RE: Changing Envelope-from domain name

Hi,

If you want to customize the Envelope-from domain name, you must meet the following requirements:

The Envelope-from field should not be empty.

The Envelope-from domain should be a subdomain of a domain you have entered.

The Envelope-from domain should start with “bouncing”.

No dots are allowed in the subdomain name.

Only plain letters and numbers are allowed (no symbols).

You will see an error message if one of the requirements is not met.

For more details, please refer to the following section.

Envelope-from domain