Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Suggested answer

Changing Envelope-from domain name

(0) ShareShare
ReportReport
Posted on by 2

Hi,

If I change the Envelope-from domain name, do I need to insert new keys or how does this work? So we just want to change the Envelope-from domain name not the normal domain name.

How would the process look like?

Thanks!

  • Suggested answer
    tctham Profile Picture
    tctham 21 on at
    RE: Changing Envelope-from domain name

    You can just change the "Envelope-From" value directly, then Save and Confirm.

    The keys will remain the same if it is the same domain and same environment.

  • Newmayer2384 Profile Picture
    Newmayer2384 2 on at
    RE: Changing Envelope-from domain name

    Hi Nya thanks for reaching out! Yes we did set up an envelop-from domain and it got confirmed, however now we want to change the envelop drom domain name since it is already used by another business unit. So my question would be if I just can change the name and save it or do I have to insert a new key? The normal domain is confirmed too.

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Changing Envelope-from domain name

    Hi,

    If you want to customize the Envelope-from domain name, you must meet the following requirements:

    1. The Envelope-from field should not be empty.
    2. The Envelope-from domain should be a subdomain of a domain you have entered.
    3. The Envelope-from domain should start with “bouncing”.
    4. No dots are allowed in the subdomain name.
    5. Only plain letters and numbers are allowed (no symbols).

    You will see an error message if one of the requirements is not met.

    For more details, please refer to the following section.

    Envelope-from domain

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Congratulations to the January Top 10 leaders!

Check out the January community rock stars...

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,187 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,966 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans