Microsoft Dynamics CRM (Archived)

Activity type in CRM

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Posted on by sandeepc

5,007

We would like to make the "Dispute Amount" field a required field.

If the dispute amount value does not meet the requirements of the Activity Type.

we would like to add logic to alert the creator of the CRM case through a pop up message

Example: An invoice challenge activity type must be greater than or equal to $50. If the value is not greater than or equal to $50, then the activity type would need to be an invoice write off.

The pop up message for either Activity Type (Invoice Challenge >= $50, Invoice Write Off <=$50) that does not meet the criteria would read (for dispute amounts that equal $50.00 should be able to be either an invoice challenge or an invoice write off and will not receive an error message

So to recap...if I enter an invoice challenge or invoice write off for $50.00 - I will not receive an error message by choosing either option

If I enter an invoice challenge for $49.99, I will receive a pop-up message
If I enter an invoice write off for $50.01, I will receive a pop-up message

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Answers (2)

sandeepc 5,007 on at

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RE: Activity type in CRM

for (var i = 0; i < document.getElementById("new_acttype_i").options.length; i++)

{

if (document.getElementById("new_acttype_i")== "Invoice Challenge")

{

alert(" Invoice Challenge");

}

else

{

alert("");

}

}

i changed the code as there is no error but no action is performing i am getting in a loop
sandeepc 5,007 on at

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RE: Activity type in CRM
PS 23,577 on at

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RE: Activity type in CRM

Can you share the error message
sandeepc 5,007 on at

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RE: Activity type in CRM

as i added this code . but its showing an error message
sandeepc 5,007 on at

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RE: Activity type in CRM

function checkdisputeAmount()

{

if(Xrm.Page.getAttribute("Dispute amount >=$50").getValue()!="null")

{

var disputeAmount=Xrm.Page.getAttribute("invoice challenge").getValue();

if(dsiputeAmount <=$50)

{

alert("invoice write off");

}

var disputeAmount=Xrm.Page.getAttribute("disputeAmount").getValue();

if(disputeAmount=="$50")

{

alert("either invoice challenge /invoice write off");

}

}

}
Tim Dutcher 2,100 on at

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RE: Activity type in CRM

In my opinion... the purpose of this forum is for Dynamics CRM users, developers, etc. to share experience, advice, links and small amounts of sample code. It is not intended as a place to ask others to write complete (fully written, tested, production-ready) scripts or applications.

My recommendation is for you to try to code this incrementally and verify the code along the way. Once you have the basics of your script/functions working, and if you are still having problems with one or two aspects of the code, then please post the code that you've written so far so others can help get you past specific problems you're facing.
sandeepc 5,007 on at

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RE: Activity type in CRM

Hi all i still confsued of how to acheive it
sandeepc 5,007 on at

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RE: Activity type in CRM

any suggestions??/ as requirement was urgent
sandeepc 5,007 on at

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RE: Activity type in CRM

Here there is a field Dispute Amount

Here there is a field Activity type: Invoice challenge/Invoice Write off

Requirement :

if Dispute amount >=$50
{
then

activity type= Invoice challenge

// They need to add an logic to alert creator Through pop up message

(alert popup message("invoice challenge "));
)

if Dispute amount= <=$50
{
then

activity type = invoice write off

// They need to add an logic to alert creator Through pop up message

(alert through popup message("invoice write off "));
}

if Dispute amount =$50
{
then

activity type = ("either invoice challenge /invoice write off")

// no pop up message should come

could any one please help me out to solve this.. as the written code is just to make understand you guys clearly

So to recap...if I enter an invoice challenge or invoice write off for $50.00 - I will not receive an error message by choosing either option

If I enter an invoice challenge for $49.99, I will receive a pop-up message
If I enter an invoice write off for $50.01, I will receive a pop-up message

Please let me know if you have any questions
Verified answer

PS 23,577 on at

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RE: Activity type in CRM

Hi Sandeep

See if this helps:

You can take an idea from this:

function checkblk()

{

if(Xrm.Page.getAttribute("attribute1").getValue()!="null")

{

var blk=Xrm.Page.getAttribute("new_blacklistedinformation").getValue();

if(blk=="1")

{

alert("Are you sure, you want to punch an order for this customer ?");

}

var st=Xrm.Page.getAttribute("bis_supporttype").getValue();

if(st=="1")

{

alert("This customer has - Standard Support");

}

}

}