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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Cannot access Retail P...
Microsoft Dynamics AX (Archived)

Cannot access Retail Parameters

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Posted on by RyanC 655

Hello everyone,

I am getting the error:

You are not authorized to access table ‘Retail Headquarters parameters’ (RetailParameters). Contact your system administrator.

When I try to go to Retail -> Setup -> Parameter -> Retail Parameters:

1376.Capture01.JPG

I get this error:

0728.Capture02.JPG

I currently have:

- Retail Headquarters install

- Retail License Functionality enabled

- Access to the database

- I synced and resynced the database

What can I do to fix this error so I can continue with the setup?

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I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 299,149 Super User 2025 Season 2 on at
    RE: Cannot access Retail Parameters

    Hi Ryan,

    What is your security role in AX2012? Do you have the system administrator role? Or probably one or multiple other roles?

    I assume this is a demo environment with a valid demo license?

  • RyanC Profile Picture
    RyanC 655 on at
    RE: Cannot access Retail Parameters

    Hello Andre,

    I am using the Admin account Administrator and ther permissions are:

    Capture03.JPG

    And license screen looks like this with everything checked, especially retail headquarters, yes it is a demo license:

    Capture04.jpg

    Thank you for your reply.  Let me know if you know what the issue is.

    Ryan

  • Verified answer
    Ruben Heinrich Profile Picture
    Ruben Heinrich 635 on at
    RE: Cannot access Retail Parameters

    Check Licence CONFIGURATION as well.

    Ashampoo_5F00_Snap_5F00_2017.01.27_5F00_16h37m02s_5F00_016_5F00_.png

  • Suggested answer
    Vilmos Kintera Profile Picture
    Vilmos Kintera 46,149 on at
    RE: Cannot access Retail Parameters

    You get that error when the either the License information's feature, or the entry in the License configuration is deactivated. Since you have confirmed the first one, Ruben's suggestion is the correct answer.

    Once you have enabled the configurations which you require, AX will start a Data Dictionary synchronization to create the tables/views for your Retail functionality.

  • RyanC Profile Picture
    RyanC 655 on at
    RE: Cannot access Retail Parameters

    This worked.  Thanks everyone.

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