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Microsoft Dynamics SL (Archived)

pdf export not working in SL 7.0

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I have issues not being able to export pdf files from any crystal reports. We've looked at another post below but that didn't solve the problem.

http://community.dynamics.com/sl/f/35/t/83065

Looks like it just happened after early 12/2015 windows update. Anyone has ideas which update or how to resolve this issue?

Thanks!

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  • Community Member Profile Picture
    on at
    RE: pdf export not working in SL 7.0

    Check to make sure your default programs are correct, atleast for PDF Adobe DLC has been over ruling Adobe Acrobat which are not the same and problems occur with reports. The updates change the default programs and pathways setup on the computer which affects printing from Dynamics.

  • Suggested answer
    Joseph Capallo Profile Picture
    2 on at
    RE: pdf export not working in SL 7.0

    It was this update.

    https://support.microsoft.com/en-us/kb/3102429

  • Community Member Profile Picture
    on at
    RE: pdf export not working in SL 7.0

    We're having the same issue. All other exports work, just not PDF.

  • Joseph Capallo Profile Picture
    2 on at
    RE: pdf export not working in SL 7.0

    We are also experiencing this issue.

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