the reconciliation of accounts receivable does not end

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Posted on by Carolina Hernandez

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I am in the annual closing of GP and the process of reconciliation of accounts receivable, it has 25 hours and it still has not finished.
Before running it, I ran the link check.
What's going on ?? Can I cancel?

Please your advice.

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Beat Bucher GP Gee... 28,058 Moderator on at

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Hi Carolina,

From where are you running this AR reconciliation ? from a locally installed GP Client ?

or from the server ?

When was the last time you ran the AR Reconcile ? What was the outcome of your CheckLinks run ? which modules / documents did you run the CheckLinks on ?

Though Cancelling a reconcile or CheckLinks is usually not a good thing, the reconcile is often less intrusive and shouldn't leave any documents in limbo state.. if you really have no other choice, I'd kill the GP client and log back to see how far it went.

You may want to perform the reconcile in smaller batches, avoiding long runs which will tie every users out of the system.

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