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Microsoft Dynamics AX (Archived)

updating open supplier invoices when their bank details change

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When we add a new supplier bank account and make the original one inactive when their details change, we have the issue that although the supplier account is now set up correctly (and the BACS payment bank ref updated too) the old bank account is attached to the open invoices that come up for payment, as that was the correct bank at the time the invoices were posted.

We then get a message when generating payments that one or more payments are using an inactive bank account.  We then have to do a manual lookup in excel to try to find the supplier payment account who's bank account has changed recently out of maybe 100 or more payment lines and then manually update the bank account on the supplier account transaction for each open invoice on the Payment tab.

We set up a new bank account when supplier details change to get full tracking on what changed when rather than overtyping the same bank account, but it seems this has replaced one issue with another.

Any Ideas how to get around this or show more easily at least which payment line has the issue?

Can we make AX take the bank account that's active at the time pf generating the payment proposal, rather than picking up the bank account at the time of posting the invoice?

thanks

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  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello AXfinance,

    To my knowledge there is no quick and easy way to find which line caused the error. So, you have to go through the different lines and check them.

    To avoid something alike in the future think about making a small system modification - for example - that whenever a bank account is changed or set inactive, an automatic update of the currently open vendor transactions occur. We did something similar in a customer application to avoid similar issues.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    on at

    Thanks Ludwig, yes that sounds good, I will explore that option.

    regards

    AXF

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