web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Report Viewer Configuration Error (CRM2016)

(0) ShareShare
ReportReport
Posted on by 50

Hello,

we have a 2 server setup for our CRM system (on premise with IFD) with one application server and one SQL server.On the SQL server isntance we have the reporting services installed and the CRM SRS running.

When we now try to open a report we get the following error:

Report Viewer Configuration Error

The Report Viewer Web Control HTTP Handler has not been registered in the application's web.config file. Add <add verb="*" path="Reserved.ReportViewerWebControl.axd" type = "Microsoft.Reporting.WebForms.HttpHandler, Microsoft.ReportViewer.WebForms, Version=11.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91" /> to the system.web/httpHandlers section of the web.config file, or add <add name="ReportViewerWebControlHandler" preCondition="integratedMode" verb="*" path="Reserved.ReportViewerWebControl.axd" type="Microsoft.Reporting.WebForms.HttpHandler, Microsoft.ReportViewer.WebForms, Version=11.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91" /> to the system.webServer/handlers section for Internet Information Services 7 or later.

We have checked all the web.config files and the entry is there (1st mentioned web control). However as we have 2 servers its totally unclear where to change it anyway. We tried both and nothing helps. One thin wenoticed is that on CRM server it has Version 11.0.0.0 in the web.config and on SQL it has 12.0.0.0. Changing this to any other in CRM does not affect the error message. Changing it on SQL server breaks the reporting services.
So we are stuck here with no idea left to get this fixed. Maybe someone has a hint or can help?

*This post is locked for comments

I have the same question (0)
  • Verified answer
    plissken28 Profile Picture
    50 on at

    We have found the solution to this and it is related to the web.config on the CRM Application server (the server hosting the website). There is a section http handlers and handlers. So I was assuming it should be http handlers but it must be "handlers". So adding the seconds line in that section solved the issue for us.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans