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Howdy,
I ran a cheque for a vendor that paid two invoices and used a credit. The credit cleared one invoice totally and partially cleared the other.
I voided this cheque but only the part of the invoice not cleared by the credit re-opened.
How do I reinstate that credit, and therefore also reinstate both invoices fully?
Thanks,
Stacey
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I'm not exactly sure of the solution. I can think of one but it is messy. But make sure that in the future when you do your check run (select Checks), you don't have the boxes checked for "Automatically Apply Existing Unapplied.... " if this is not what you want.
Someone else might have a better solution, but in terms of unapplying payments/credits in payables, you might need to void that credit and re-enter it. If it was the case where it was not a fully applied credit (I think your is fully applied), you would have to create a dummy invoice to make it fully applied before you could void it.
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