web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

"The provided email account does not exist" error on Vendor Card

(0) ShareShare
ReportReport
Posted on by 215

Created a new Vendor Card in Business Central v21.1, and I'm getting the error "The provided email account does not exist." when I try to add a name to the vendor card.  I also can't delete the vendor card because of the error.  We went back through the email setup, and we verified that we can send emails from Business Central, so I'm not sure what's causing this error and how to fix it.

pastedimage1669828872909v1.png

I have the same question (0)
  • DAnny3211 Profile Picture
    11,423 Super User 2026 Season 1 on at

    hi

    look this

    answers.microsoft.com/.../4eec36eb-45a8-4c07-b758-3d3042f19760

    DAniele

  • Suggested answer
    YUN ZHU Profile Picture
    102,765 Super User 2026 Season 2 on at

    Hi, I've seen similar issues before, but they all happened when posting.

       

    Anyway, it looks like you need to send emails in the background, but you don't have settings. So please check your Email Accounts settings.

    pastedimage1669857613444v1.png

    Hope this helps.

    Thanks.
    ZHU

  • Oman Profile Picture
    5 on at

    Have you checked "Notification Email Account"  in "Field Monitoring Setup" ?

    In my case Notification Email Account had the value which was deleted from Email Account

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 524 Super User 2026 Season 2

#2
YUN ZHU Profile Picture

YUN ZHU 399 Super User 2026 Season 2

#3
Grigorios Mavrogeorgis Profile Picture

Grigorios Mavrogeorgis 354 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans