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"The provided email account does not exist" error on Vendor Card

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Posted on by Agazziz

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Created a new Vendor Card in Business Central v21.1, and I'm getting the error "The provided email account does not exist." when I try to add a name to the vendor card. I also can't delete the vendor card because of the error. We went back through the email setup, and we verified that we can send emails from Business Central, so I'm not sure what's causing this error and how to fix it.

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DAnny3211 11,397 on at

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hi

look this

answers.microsoft.com/.../4eec36eb-45a8-4c07-b758-3d3042f19760

DAniele

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YUN ZHU 95,712 Super User 2025 Season 2 on at

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Hi, I've seen similar issues before, but they all happened when posting.

Anyway, it looks like you need to send emails in the background, but you don't have settings. So please check your Email Accounts settings.

Hope this helps.

Thanks.
ZHU

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Oman 5 on at

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Have you checked "Notification Email Account" in "Field Monitoring Setup" ?

In my case Notification Email Account had the value which was deleted from Email Account

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