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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Cannot log to a specif...
Microsoft Dynamics CRM (Archived)

Cannot log to a specific instance with Chrome

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Posted on by Emmanuel Barache

Hello Guys,

Since yesterday, I am not able anymore to log a specific instance within a tenant using Chrome navigator (private navigation or not).

It happened brutally. It works with other navigator. Somme colleagues had experienced the same issue but it disappeared. One colleague has the same problem as me but his account can be used on another PC. With my account I tried several PC's but with no success.

This issue remind me something but I cannot recall ...

The error is very not very specific : ERROR : one error has occured. Retry. If issue persists, report to community or contact the administrator of the organisation ....

Thanks in advance for your feedback,

Emmanuel Barache

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I have the same question (0)
  • Verified answer
    Andreas Cieslik Profile Picture
    Andreas Cieslik 9,267 on at

    Which version of Chrome are you using?

    When you go to Dynamics Online and press F12 to open Chrome debugger, then switch to console tab and press F5 to reload the page, do you receive red error lines? Could you post them here?

  • Emmanuel Barache Profile Picture
    Emmanuel Barache on at

    Hi Andreas,

    I use Version 65.0.3325.181 (Build officiel) (64 bits).

    When I follow the procedure, I don't see much, only this in the console :

    content-script.injection complete - extension ready
    maxsessionmonitor.js?ver=954739851:515 Max Session timeout started and monitoring page: https://dev-cep.crm4.dynamics.com/_common/error/errorhandler.aspx?BackUri=&ErrorCode=&Parm0=%0d%0a%0d%0aD%c3%a9tails%20de%20l%e2%80%99erreur%c2%a0%3a%20ID1014%3a%20The%20signature%20is%20not%20valid.%20The%20data%20may%20have%20been%20tampered%20with.&RequestUri=%2fdefault.aspx&user_lcid=1036

    Emmanuel

  • Emmanuel Barache Profile Picture
    Emmanuel Barache on at

    The issue disappeared by itself !

    No idea of what happened !

    Thanks anyway

  • Suggested answer
    Andreas Cieslik Profile Picture
    Andreas Cieslik 9,267 on at

    I had the same error today and put the solution on my blog:

    code2life.blogspot.de/.../the-signature-is-not-valid-data-may.html

    if you get it again you simply need to clear your browser cache.

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