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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Problem with "Ope...
Finance | Project Operations, Human Resources, ...
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Problem with "Open in Microsoft Office" Object reference not set to an instance of an object.

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Posted on by Rajmund 32

Hello

I have Problem with "Open in Microsoft Office" on one Instatnce. After cliking in this Option apper error "Object reference not set to an instance of an object."

8877.pastedimage1674116230460v1.png

So Problem is with cache

5516.pastedimage1674116305480v2.png

container metadataCacheContainer = cache.find(classStr(ExportToExcelMetadataCache), [GlobalCacheEntry_MetadataCache]); 

metadataCacheContainer = null

So any helps to solve this?

I have the same question (0)
  • Martin Dráb Profile Picture
    Martin Dráb 238,642 Most Valuable Professional on at

    I don't think you identified the problem correctly. There is no problem if metadataCacheContainer is null - there is a condition checking the value at line 156.

    If the exception gets thrown at line 155, it means that you have a problem with something used there, not with the result. It won't ever set the value of metadataCacheContainer if the code throws an exception.

    Maybe cache is null, or the exception gets actually thrown from find().

  • Rajmund Profile Picture
    Rajmund 32 on at

    Problem is because

    container metadataCacheContainer = cache.find(classStr(ExportToExcelMetadataCache), [GlobalCacheEntry_MetadataCache]);

    metadataCacheContaine = null, so i have checked it with instance where is this going good, and ther is this created.

    Here on all Forms "Open in Microsoft Office" created erorr "Object reference not set to an instance of an object." due metadataCahcecontainer and go hrow error.

  • Deepak Agarwal Profile Picture
    Deepak Agarwal 8,602 on at

    Have you tried to clear usages data, or may be build and synch.

  • Rajmund Profile Picture
    Rajmund 32 on at

    Yes synch, build, fuil build, clear usage data also.

  • Deepak Agarwal Profile Picture
    Deepak Agarwal 8,602 on at

    is it happening with one form or all the forms in system. How about other users.

  • Rajmund Profile Picture
    Rajmund 32 on at

    For all users and all forms the is the same error.

  • Deepak Agarwal Profile Picture
    Deepak Agarwal 8,602 on at

    I cant think of any other possible issue, better to raise with MS. And if its Dev instance you can rollout a new one.

  • Rajmund Profile Picture
    Rajmund 32 on at

    Problem extension.

    OData apis also have the same error. None of them work.

    pastedimage1675581180096v1.png

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