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Agreements is not generating work order

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Posted on by Las Catalinas

1st issue - The agreements generate "agreements booking dates" but no is not generating work orders automatically

2nd issue - When I press the button generate work order nothing happend, not error, no bugs.

3th issue - agreements just generate 10 bookings dates when I choose generates 22.

I shearch for errors y systems jobs, i didn't find an error.

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Mohamed GRAIB 2,504 Moderator on at

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RE: Agreements is not generating work order

Hi Las Catalinas,

About the first and second issue, just see the answer of Dian Taylor.

About your third issue, you must check the start and end dates of your agreement

Mark the answer as verified if that's resolve your issue.

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dian74 2,475 Most Valuable Professional on at

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RE: Agreements is not generating work order

Abdul, this logic is running through power automate, not workflows. The switch to power automate happened a while ago.

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Abdul Wahab 12,119 Moderator on at

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RE: Agreements is not generating work order

Hi Las Catalinas

The workflow responsible for generating work orders is: Field Service - Generate Work Order for Agreement Booking Date

The process sessions of the workflow might be going to help you.

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dian74 2,475 Most Valuable Professional on at

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RE: Agreements is not generating work order

I've had this happen as well. Try locating the power automate flow in your environment by navigating to make.powerautomate.com/ (make sure you are in the correct environment) and open the default solution. Open the flow called 'Field Service - Flow - Generate Work Order for Agreement Booking Date'. Turn it off, and after a few seconds turn it back on. This fixed it for me.

PLEASE MARK THIS ANSWER AS VERIFIED IF HELPFUL.

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Gabriel Dias Junckes 2,428 on at

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RE: Agreements is not generating work order

Hi.

Here are a few notes that might help you:

Turn on the agreement;

The agreements booking dates will be created straight away, but the work orders are created once a day;

Do you have any business rules, plugins or real-time workflow on the work order that might prevent the creation?

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