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Workflow without e-mail

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Posted on by SL_GP_BC_123

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Is it possible to configure GP's workflow engine without e-mail? I have a site that has had some challenges when it comes to connecting GP to e-mail which has gone through some extensive troubleshooting. This is GP2016R2.

Please advise. Look forward to a response.

JG

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Microsoft Dynamics GP

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Jagille Microsoft Employee on at

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Hi JG,

Yes, it is possible to use workflow within GP without needing to enable the email functionality. Email is only required for workflow if you want users to be able to approve/reject/delegate workflows via the email. The process does require Web Services to be installed as well. Workflow doesn't rely on email functionality to work; however, emails do make the process a bit more streamlined.

If you don't have email or Web Services setup, then you can still log into GP and approve/reject/delegate workflows from the desktop client. Some people use the Web Client version of GP specifically for this reason.

Hope that helps!

-Jake G.

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