I am inquiring about an issue selecting and then cutting payable checks. Does anyone have a thought on how this could happen?
A check is cut for Vendor A. The only invoices open for Vendor A is one invoice, invoice number 123. However when a check is cut it includes 3 invoices for Vendor B for invoices 000080411862, 000080411863, and 000080411864, on both the check and now Vendor A’s history. So I can see a check for the amount of these invoices and if you hit the Apply button you see the invoices applied to Vendor A but are actually for Vendor B. This all happened somewhere in the Select Check or Check Printing process.
Anyone have any thoughts on how this might happen?
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