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Post closed batches recalculating

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Posted on by Community Member

Good morning,

I have a customer who believes that his system may have originally set up with a wrong Vat rate but think this may have been fixed since . However
they have a number of batches that don't tally up when they have been running Post closed batches recently, for example he has 1 batch that has 1 transaction for 63 euro's original sales price is 48.09 with a vat of 14.91 (31% vat) this is on the receipt and on hq but when the customer did post closed batches on head office it showed 11.06 vat which is 23% but why would it re-calculate the value?

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RE: Post closed batches recalculating

Hi, can anyone help with this please? Am I wrong in thinking that the post closed batches just literally takes the information and spits it out as is, or does it gather the information and then check what the current vat is and calculate from here?