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ReportA year or so ago I was trying to test emailing invoices (via sales transaction entry) to customers. I went through the set up process for one customer and tested it by emailing the invoice to myself. It worked as I believe it should have except the PDF it sent me contained an old invoice layout (my employer's previous logo, old name, etc.) and I never found out where it was pulling from. I imagine somewhere in Report Writer but I'm not familiar with working in there enough to troubleshoot. I do know, however, that if I'm in the invoice window and I print to PDF that it pulls the correct layout there. Somehow there are 2 different invoice layouts stored, one for emailing as an attachment and then one to print and save myself or physically print. I've already just printed to PDF, saved on my desktop, then emailed to a customer.
This is all being done in GP 2015. Unfortunately, I can't get to the testing right now as my GP is giving me the error "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client" and our IT is looking into now that because I verified Outlook is in fact the default; I just can't seem to find where GP isn't recognizing that.
My question is, once I can begin setting customer email addresses up again, I suspect the wrong invoice layout will continue to be pulled upon emailing. Is there some place specific I can look to fix the old layout? Any idea where it could be hidden? Any tips on using Report Writer in general? I do not know how to use SQL.
Thanks for any help!
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