Hi,
I'm trying to install Dynamics CRM for Outlook on my computer. I've been able to do it before, but then CRM installation got corrupted on the server side, so I uninstalled it and started over. No biggie, it was not in use yet.
Now I'm trying to connect to this new installation (with new organization name) from Outlook and it keeps failing. Connecting with IE works perfectly and I don't have any problems with that.
Here's log from organization configuration:
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Execute
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
11:04:14| Info| Action type : Add.
11:04:14| Info| Add GlobalRepositoryConfigurator.
11:04:14| Info| Add AddinConfigurator.
11:04:14| Info| Add OrganizationRepositoryConfigurator.
11:04:14| Info| Add PrimaryConfigurator.
11:04:14| Info| Add OutlookConfigurator.
11:04:14| Info| Add FinalConfiguratorConfigurator.
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionList
11:04:14| Info| Get action list.
11:04:14| Info| Get action total progress : 55.
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.GetActionEntry
11:04:14| Info| Action command type : Add.
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator+DeleteUserApplicationFilesAction.DeleteUserApplicationFilesAction
11:04:14| Info| Deleted user application files.
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
11:04:14| Info| Copied registry values created by setup in HKLM to HKCU on configuration
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetClientRegistryDefaultSettings
11:04:14| Info| Set default settings to client configuration.
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
11:04:14| Info| ASP Net version key name : Software\Microsoft\ASP.NET\4.0.30319.0
11:04:14| Info| ASP Net install path : C:\Windows\Microsoft.NET\Framework64\v4.0.30319\
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.ConfigInfo.GetAspDotNetPath
11:04:14| Info| Created Crm allow list key.
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetLaptopClientRegistryValues
11:04:14| Info| Set laptop client registry key values.
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
11:04:14| Info| No extended chars in http://levonothink:5555/Aava/XRMServices/2011/Organization.svc were found. No need for short naming.
11:04:14| Info| Set platform root registry keys.
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetPlatformRootAction
11:04:14| Info| Set platform root key value.
11:04:14| Info| Set user id registry key.
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.SetConfigurationRegistryValuesAction
11:04:14| Info| Set configuration registry key values.
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
11:04:14| Info| Added SQM registry keys.
11:04:14| Info| Added SQM queue directory.
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.AddSQMRegkeysAndDirectory
11:04:14| Info| Added SQM registry key values and directory.
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.GlobalRepositoryConfigurator.Configure
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
11:04:14| Info| Enabled the crm ribbon addin keys under Software\Microsoft\Office\Outlook\Addins\crmaddin.RibbonAddin
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
11:04:14| Info| Deleted the resiliency keys under Software\Microsoft\Office
11:04:14| Info| Deleted the resiliency keys under Software\Microsoft\Office
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.RemoveCrmAddinOfficeResiliencyRegValuesAction
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetCrmRibbonAddinRegistryValuesAction
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
11:04:14| Info| Registered the form region for IPM.Note in Office registry hive.
11:04:14| Info| Registered the form region for IPM.Appointment in Office registry hive.
11:04:14| Info| Registered the form region for CRM.Task in Office registry hive.
11:04:14| Info| Registered the form region for CRM.Contact in Office registry hive.
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.SetFixedRegistryValuesAction
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
11:04:14| Info| Created Crm integrate key.
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.CreateIntegrationKey
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.AddinConfigurator.Configure
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.SetContextValues
11:04:14| Info| Set org-based registry values.
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OrganizationRepositoryConfigurator.Configure
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.SetPrimaryContextValues
11:04:14| Info| Set Primary Org values.
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.PrimaryConfigurator.Configure
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
11:04:14| Info| Logon mapi store
11:04:14| Info| Logon admin service
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
11:04:14| Info| Query all rows in msg service table
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetServiceIds
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.GetCrmStoreServiceId
11:04:14|Verbose| Method exit: Microsoft.Crm.Application.Outlook.Config.OutlookCRMDatastoreInstaller.DeleteV4CrmDatastore
11:04:14|Verbose| Method entry: Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime
11:04:18| Error| Exception : Server was unable to process request. at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.InitializeMapiStoreForFirstTime()
at Microsoft.Crm.Application.Outlook.Config.OutlookConfigurator.Configure(IProgressEventHandler progressEventHandler)
at Microsoft.Crm.Application.Outlook.Config.ConfigEngine.Configure(Object stateInfo)
11:04:18| Error| Exception : Server was unable to process request.
I've tried pretty much everything I can find. Can you please help me out?
