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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / create user through or...
Microsoft Dynamics CRM (Archived)

create user through orgservice - an unknown error occurred

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Posted on by Community Member

Hello, I created an console app to create a user in 2013 through the orgservice. However, when the orgservice attempts to create the user the system returns the following error: "An unknown error occurred." Here's the error details logged to the event log:

The Web Service plug-in failed in OrganizationId: 13e6d40d-c3cc-e311-80b8-00155d76000f; SdkMessageProcessingStepId: 5acabb1b-ea3e-db11-86a7-000a3a5473e8; EntityName: systemuser; Stage: 30; MessageName: Create; AssemblyName: Microsoft.Crm.Extensibility.InternalOperationPlugin, Microsoft.Crm.ObjectModel, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; ClassName: Microsoft.Crm.Extensibility.InternalOperationPlugin; Exception: Unhandled Exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation.
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Web.Services.Protocols.LogicalMethodInfo.Invoke(Object target, Object[] values)
at Microsoft.Crm.Extensibility.InternalOperationPlugin.Execute(IServiceProvider serviceProvider)
at Microsoft.Crm.Extensibility.V5PluginProxyStep.ExecuteInternal(PipelineExecutionContext context)
at Microsoft.Crm.Extensibility.VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)
Inner Exception: System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.Crm.BusinessEntities.SecurityAttributes..ctor(SecurityTraits traits, BusinessEntity entity, ExecutionContext context)
at Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.Create(IBusinessEntity systemuser, ExecutionContext context).

Any idea what the issue might be here? I googled the last line of the error details and a few solutions had been identified by others although these solutions did not work for me. One solution was to set AutoGroupManagementOff=1 in the registry which did not work for me. Another solution was to toggle the culture format in system settings to something else and then back again. This did not work for me either. Any idea what the issue might be or can you think of additional steps to debug?

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  • Community Member Profile Picture
    Community Member on at

    Not sure if the details written to the trace log might provide any additional insight:

    # CRM Tracing Version 2.0

    # LocalTime: 2014-05-14 13:51:33.199

    # Categories: Exception.*:Verbose

    # CallStackOn: No

    # ComputerName: MSRCCRM2013-DEV

    # CRMVersion: 6.0.0002.0051

    # DeploymentType: OnPremise

    # ScaleGroup:

    # ServerRole: AppServer, AsyncService, DiscoveryService, ApiServer, HelpServer, DeploymentService, SandboxServer, DeploymentManagementTools, VssWriter, EmailConnector

    [2014-05-14 13:51:33.199] Process: w3wp |Organization:13e6d40d-c3cc-e311-80b8-00155d76000f |Thread:   11 |Category: Exception |User: 74d97f17-c3cc-e311-80b8-00155d76000f |Level: Error |ReqId: e7cb319c-84ef-4519-bf8f-53c679210a77 | CrmException..ctor  ilOffset = 0x7

    at CrmException..ctor(String message, Exception innerException, Int32 errorCode, Boolean isFlowControlException)  ilOffset = 0x7

    at CrmException..ctor(Exception innerException, Int32 errorCode, Object[] arguments)  ilOffset = 0xB

    at VersionedPluginProxyStepBase.Execute(PipelineExecutionContext context)  ilOffset = 0x65

    at Pipeline.Execute(PipelineExecutionContext context)  ilOffset = 0x65

    at MessageProcessor.Execute(PipelineExecutionContext context)  ilOffset = 0x1C5

    at InternalMessageDispatcher.Execute(PipelineExecutionContext context)  ilOffset = 0xE4

    at ExternalMessageDispatcher.ExecuteInternal(IInProcessOrganizationServiceFactory serviceFactory, IPlatformMessageDispatcherFactory dispatcherFactory, String messageName, String requestName, Int32 primaryObjectTypeCode, Int32 secondaryObjectTypeCode, ParameterCollection fields, CorrelationToken correlationToken, CallerOriginToken originToken, UserAuth userAuth, Guid callerId, Guid transactionContextId, Int32 invocationSource, Nullable`1 requestId, Version endpointVersion)  ilOffset = 0x16E

    at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, UserAuth userAuth, Guid targetUserId, Boolean traceRequest, OrganizationContext context, Boolean returnResponse)  ilOffset = 0x16A

    at OrganizationSdkServiceInternal.ExecuteRequest(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType)  ilOffset = 0x3D

    at OrganizationSdkServiceInternal.Create(Entity entity, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType)  ilOffset = 0x37

    at OrganizationSdkService.Create(Entity entity)  ilOffset = 0x11

    at   ilOffset = 0xFFFFFFFF

    at SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)  ilOffset = 0x241

    at DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)  ilOffset = 0x100

    at ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)  ilOffset = 0x48

    at ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)  ilOffset = 0xC6

    at MessageRpc.Process(Boolean isOperationContextSet)  ilOffset = 0x62

    at ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)  ilOffset = 0x256

    at ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext)  ilOffset = 0xF1

    at ChannelHandler.AsyncMessagePump(IAsyncResult result)  ilOffset = 0x39

    at AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)  ilOffset = 0x0

    at AsyncResult.Complete(Boolean completedSynchronously)  ilOffset = 0xC2

    at ReceiveItemAndVerifySecurityAsyncResult`2.InnerTryReceiveCompletedCallback(IAsyncResult result)  ilOffset = 0x58

    at AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)  ilOffset = 0x0

    at AsyncResult.Complete(Boolean completedSynchronously)  ilOffset = 0xC2

    at AsyncQueueReader.Set(Item item)  ilOffset = 0x21

    at InputQueue`1.Dispatch()  ilOffset = 0x121

    at ScheduledOverlapped.IOCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)  ilOffset = 0x22

    at IOCompletionThunk.UnhandledExceptionFrame(UInt32 error, UInt32 bytesRead, NativeOverlapped* nativeOverlapped)  ilOffset = 0x5

    at _IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)  ilOffset = 0x3C

    >Crm Exception: Message: An unexpected error occurred., ErrorCode: -2147220970, InnerException: System.NullReferenceException: Object reference not set to an instance of an object.

      at Microsoft.Crm.BusinessEntities.SecurityAttributes..ctor(SecurityTraits traits, BusinessEntity entity, ExecutionContext context)

      at Microsoft.Crm.ObjectModel.SystemUserServiceInternal`1.Create(IBusinessEntity systemuser, ExecutionContext context)

  • Pradipto Profile Picture
    Pradipto 17 on at

    Did you figure it out?

    I got the same error and I found that I was not setting the Business unit for the user.

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