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Answered

Possible Bug with Fixed Assets - Asset does not acquire if Fixed Asset Card is open

Posted on by 15,428

Hi Gurus 

I noticed today the following possible bug (US version on SaaS). I wonder if someone else can replicate this issue as well

1) Create a new fixed asset and DO NOT close the card. Just select subclass and add description. But leave the card open. 

2) Go to purchase invoice and create purchase invoice for the new fixed asset then post. This should acquire the asset. 

3) Go back to fix asset card. Do you see the book value (you should) but did BC acquired your asset? in my case if I leave the fixed asset card open it does not acquire the asset. But if I closed it then all is good. 

Thanks 

  • MahGah Profile Picture
    MahGah 15,428 on at
    RE: Possible Bug with Fixed Assets - Asset does not acquire if Fixed Asset Card is open

    I am more than happy to hear this worked.

  • MarisolC Profile Picture
    MarisolC 338 on at
    RE: Possible Bug with Fixed Assets - Asset does not acquire if Fixed Asset Card is open

    It worked, my fault was that I wasn't using same dates for all fields (accounting dept was telling me different dates), finally I could do it and it seems its working Ok.

    Big thks!!! :D

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,428 on at
    RE: Possible Bug with Fixed Assets - Asset does not acquire if Fixed Asset Card is open

    Hi

    Sorry typing from tablet hence cannot provide screenshot 

    You are on the right track. For 5612 go to filter (Table -> Filter). Then filter Field ID 30 (Acquisition Date) for filter '' (two '  and not ") which means blank. Then download. You will see those fixed assets that you mentioned. 

    Now in the Table add the dates two the below field. In USA version I needed to add as  2022-12-15  otherwise it did not work. Your version looks like DD/MM/YY (based on screenshots) 

    Fields are below. Make sure enter the same date for all of them 

    Depreciation Starting Date  

    Acquisition Date 

    G/L Acquisition Date 

    Then upload and try. Please test first in Sandbox. 

  • MarisolC Profile Picture
    MarisolC 338 on at
    RE: Possible Bug with Fixed Assets - Asset does not acquire if Fixed Asset Card is open

    This is how I have my package, table 5612

    pastedimage1670380305642v1.png

    pastedimage1670380335735v2.png

    pastedimage1670380368179v3.png

    When I see my excel file, EQC0090 is one of my FA that doesn´t have flag acquired on:

    pastedimage1670380403144v4.png

    pastedimage1670380498664v5.png

    pastedimage1670380531404v6.png

    If i check my FA

    pastedimage1670380567057v7.png

    FA movements:

    pastedimage1670380654638v8.png

    Hope this can help...

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,428 on at
    RE: Possible Bug with Fixed Assets - Asset does not acquire if Fixed Asset Card is open

    Hi

    Can you post example of your configuration package here and explain which part is not correct? I have fixed that before through configuration package. Happy to help

  • MarisolC Profile Picture
    MarisolC 338 on at
    RE: Possible Bug with Fixed Assets - Asset does not acquire if Fixed Asset Card is open

    I tried doing so, but it seems I can not update Acquired flag correctly, I think I would need to make something programmaticaly :( So sad for me.

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,428 on at
    RE: Possible Bug with Fixed Assets - Asset does not acquire if Fixed Asset Card is open

    Looks like it fixed in new version. But you need to fix those effected one through Configuration Package. You need to download Depreciation Books and see some other acquired asset example than populate those impacted one correctly and upload back.

  • MarisolC Profile Picture
    MarisolC 338 on at
    RE: Possible Bug with Fixed Assets - Asset does not acquire if Fixed Asset Card is open

    Was it fixed? Because I have several FA registers with Aquired flag off, so my assets are not depreciating correctly, is there a way to fix this?

  • MahGah Profile Picture
    MahGah 15,428 on at
    RE: Possible Bug with Fixed Assets - Asset does not acquire if Fixed Asset Card is open

    Thanks Kim for the info

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 11,425 User Group Leader on at
    RE: Possible Bug with Fixed Assets - Asset does not acquire if Fixed Asset Card is open

    This is a known issue that Microsoft corrects in Wave2 that will be released in October.

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