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GDPR Question with 2 Business Units

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Our system has two business units, one is US based and the other is UK based. Since the UK business needs to comply with GDPR but the US does not would we need to deploy double opt-in for both business units or can we implement double opt-in with just the UK business unit? Any help appreciated

  • NJD365Partner Profile Picture
    NJD365Partner 69 on at
    RE: GDPR Question with 2 Business Units

    Thank you for the info!

  • Suggested answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: GDPR Question with 2 Business Units

    Hi Partner,

    Global level double opt-in takes effect at organization scope.

    In your scenario, people of US and UK business units could create their own marketing form, and only enabling form level DOI to marketing forms owned by UK BU people.

    https://docs.microsoft.com/en-us/dynamics365/marketing/form-double-opt-in

    Regards,

    Clofly

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