Is my System Administrator role broken?

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Posted on by WillD44

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Dynamics 365 CE 8.2 on-prem
When adding the system administrator role to a user, that user can no longer see all the email templates. They can only see a sub-set. Removing the role lets them see all the templates again.

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WillD44 160 on at

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Is my System Administrator role broken?

When logged in with a user with the System Administrator role, the email templates with "viewable by" set to individual are not shown. If a user without the System Administrator role logs in, the templates set to "viewable by" individual are visible.
WillD44 160 on at

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Is my System Administrator role broken?

Restart didn't fix it.
Pradeep Rai 5,480 Super User 2024 Season 2 on at

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Is my System Administrator role broken?

Strange.

Please try to restart the server again.

Thank You,
Pradeep Rai.