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Microsoft Dynamics RMS (Archived)

delete holds via SQL

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Posted on by 650

high;

i have many serialized items put on hold , how to delete Holds and holdentry using SQL statment.

thanks

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  • Jeff @ Check Point Software Profile Picture
    13,382 on at

    This is a very invloved operation.  You're better off just doing it through RMS.

  • Sad Profile Picture
    650 on at

    Thank you ,

    the problem that when i recall from holds i got an error popup and the program turn off by itself.

  • Nicole Hellerud Profile Picture
    1,712 on at

    Sad,

    I agree with Jeff in regards to deleting the hold is RMS vs. SQL.

    What error message are you receiving when recalling a hold?

    Thanks,

    Nicole

  • Sad Profile Picture
    650 on at

    Thank you , the message is not understandable " rubish letters " , then when press "OK' bottun in popup message , RMS shut down.

    this issue happened in more than one store with the same conditions " many serialized items put on hold ".

  • Nicole Hellerud Profile Picture
    1,712 on at

    Sad,

    Thank you for your response. Is it possible to close out some of the transactions on hold?

    Thanks,

    Nicole

  • Sad Profile Picture
    650 on at

    HI, i got the message:

    run time error 91 ,object variable or with block variable not set.

    thanks

  • Jeff @ Check Point Software Profile Picture
    13,382 on at

    Does it happen on all of them?  If not, you've deleted something that was on the Hold.  Pick up what you can and then see if there is some commonality with what's left.

  • Sad Profile Picture
    650 on at

    Thank you , The problem occur when recall a hold transaction " which includes many serialized items "

    and get a message  " run time error 91 ,object variable or with block variable not set ". after press "OK " on the message RMS shutdown by itself.

    we have 10 stores , the problem is in tow stores only , other stores did not make a similar holds.

  • Antonijo Todorovik Profile Picture
    4,025 on at

    Hi there.

    I had something similar in the past, it happend when a serilized item was put on hold and then the Item was deleted or the serial number was changed (dont remember exactly, to be honest).

    I remember that once I localized the transaction on hold with the item and deleted manually (yes, tSQL, but I completly agree that this should not be the correct way) it all came back to normal and I could cancel the transactions on hold... Try to investigate (if You can, and maybe using SQL) what Items are in the Transaction OnHold that are provoking the error...

    Regards, A.

  • Sad Profile Picture
    650 on at

    thank you,

    yes , i think that the cashier put a transaction on hold , after that one of the serialized item in hold sold by a normal transaction without recalling it from hold .

    so when recalling the hold ," i think " RMS can not find the serial in database as "available serial".

    how can this be fixed , is it a bug in RMS.

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